Terms and conditions

general

The Hemera website (the “Website”) is operated by Hemera at the Internet address www.hemera.co.il and its purpose are to purchase textile products (the “Product”).
Browsing the site is subject to the conditions set forth in the Terms and Conditions of Use (the “Terms”). Please read the terms and conditions carefully, as browsing the site and performing actions on it indicate your agreement to the terms contained in the terms and conditions, and it constitutes a binding contract between you and the company.
What is stated in these regulations in the masculine language is for convenience only and the regulations treat both sexes equally.

Purchase a product on the website

The site allows customers to convenient, easy, and safe purchase the product via the Internet.
The price that appears on the website next to each product is the price of the latest product. The website may from time to time update the prices of the products offered for purchase on the website, regardless of the date of purchase on the website, and without the need for notice.
The purchase on the website is by credit card or by any other means of payment that appears on the payment page.
The site may at any time change the range of products offered for purchase on the site, replace them, reduce them, add to them, and deny the right to purchase on the site at its discretion and without any prior notice or notice.
Prices on the website include VAT.
Hemera will not be liable for any mistake you make when entering payment information.

Limitation of Product Liability

Hemera 3 years warranty on sewing, rails and accessories.
The warranty is not valid in the event of any damage from a break, tear or use of unreasonable force.

Returns and cancellations policy

Cancellation of a transaction in accordance with the Consumer Protection (Cancellation of a Transaction) Regulations, 2010 and the Consumer Protection Law, 5741-1981

Since these are products that are customized to the needs of each customer in terms of size, color and shape, it will not be possible to cancel the order after execution, except in the case where you did not receive the product you ordered.

Delivery and transportation policy

The site will take care of delivering an order made on the site or by phone to the customer’s address as entered by him when making the purchase or to any other place agreed upon to the customer’s door in case of a private house or the entrance door in case of residential building, due to track length.
There is an option for self-collection after 7 business days from the company studio (will be arranged in advance).
When the delivery time of the products is extended beyond what is stated on the website, Hemera will contact a customer and update accordingly.
Hemera is not responsible for the quality of work of curtains and curtains that will perform the installation.

Privacy Policy

Consent to receive advertising – at the time of submitting the user’s details, including registering on the site and / or submitting an email address and / or when placing an order, the user agrees and authorizes the site operator and / or related parties to send him any means of communication and / or Or the activity of the site and / or other sites from the site operator group, including sites operated and / or managed by the site operator and / or related parties, including offers to purchase a property or service and / or advertising mailing of any kind and / or system messages and / Or service messages and / or other messages to customers. This personal information will not be disclosed and will not be used further for marketing purposes without permission.
In addition, this personal information may be used for market research purposes. If you wish to remove your personal details from the company’s mailing list at any time, please contact the company’s representative in the media listed at the end of these terms and conditions.
The company takes reasonable precautions to maintain, as far as possible, the confidentiality of the information. In cases beyond the Company’s control and / or arising from force majeure, the Company will not be liable for any damage of any kind, direct or indirect, caused to the customer, if this information is lost and / or used unauthorized under the Privacy Protection Law, 5741 – 1981.

Law and Jurisdiction

The interpretation and enforcement of these By-Laws and / or any action or dispute arising therefrom shall be done in accordance with Israeli law only and the competent court in one of the Tel Aviv-Yafo, Haifa, Jerusalem or B’Shlosha districts shall be entrusted with exclusive jurisdiction.

Intellectual Property

All intellectual property rights in this sales site are the sole property of the site.
No information from the site and / or this sales site may be copied, reproduced, distributed, published or used in any other way, unless prior written consent has been given by the company.

contact

In any question and / or inquiry regarding the product, as well as in any other inquiry regarding violation of an infringing right or content, you should contact us via email: [email protected]